As a Data Entry/Sales Support representative, you will process purchase orders from customers, provide product/services information, answer questions, and resolve any emerging issues that customers face with accuracy and efficiency.
Responsibilities include:
- Order entry/sales data management
- Accounting software sales information input and management
- Internal/external warehouse interface and management
- Communicate with customers regarding quotes, orders and inventory
- Develop and maintain customer relations by providing customer service support as needed, in addition to receiving and distributing feedback to the appropriate internal groups
- Act as a subordinate to other sales process teams as needed
Skills needed include:
- Computer skills, including the ability to use Microsoft Office Suite (Outlook, Excel, Word), and the ability to secure sales specific documents within our system
- Fast and accurate typing skills (minimum 30 wpm)
- Demonstrate professional communication skills in-person, on the telephone and in writing
- Excellent math skills
- Detail oriented